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Privacy Policy
This privacy notice explains the ‘what’, the ‘why’ and the ‘how’ of our personal data processing when you visit our website or sign-up for and use our products and services. It also tells you how to exercise the rights available to you and who to contact if you have any questions about how we process personal data concerning you. Please read it carefully.
This notice is reviewed regularly and may be updated. We will ensure the most up to date version of this notice is published here.
Introductions
DigitWallet ('we", "us," or "our") is committed to protecting your privacy and ensuring the security of the personal information you provide us. This privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and platforms.
By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
Data We Collect
We may collect the following types of personal data from you:
Information You Provide Directly
Personal information: Name, email address, telephone number, date of birth, and identification documents.
The cryptoasset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyberattacks, financial crime and firm failure.
Communication Records: Email correspondence, messages, and other communications.
Information Collected Automatically
Device information: IP address, browser type, operating system, and device identifiers.
Usage data: Pages visited, time spent on the website, click-throughs, and referral URLs.
Cookies and tracking: We use cookies to track user sessions and activity. You can manage your cookie preferences through your browser settings.
Information from Third Parties
We may receive information about you from third-party service providers or publicly available sources, includingc redit reference agencies, compliance screening tools, or marketing partners.
How We Use Your Data
We use your personal information for the following purposes:
Service Delivery
To create and manage your account with DigitWallet.
To process transactions, including cryptocurrency exchanges and FX services.
To provide you with access to our custodial and treasury management services.
To communicate important updates, service notifications, or policy changes.
Legal and Regulatory Compliance
To comply with anti-money laundering (AML), Know Your Customer (KYC), and other regulatory requirements.
To meet our obligations under applicable laws and regulations.
To meet our obligations under applicable laws and regulations.
Improving Our Services
To analyze website and platform usage to improve our services and user experience.
To personalize content and optimze the performance of our platforms.
Marketing
To send you promotional content, offers, or updates about new services and features (you can opt out at any time).
To understand customer behaviour and preferences for tailored advertising.
Sharing Your Data
We may share your personal data in the following situations:
Service providers: We may share your data with third-party providers who assist with payment processing, cloud storage, or data analytics. These providers are subject to data protection obligations.
Legal and regulatory authorities: We may disclose personal information to government agencies, law enforcement, or regulatory bodies when required by law.
Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business.
International Data Tranfers
We may transfer your personal information to countries outside of the European Economic Area (EEA) for storage or processing. We will ensure that any transfers comply with applicable data protection laws, and the adequate safeguards, such as the use of Standard Contractual Clauses, are in place.
Data Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal and regulatory obligations. After the retention period has expired, we will securely delete or anonymize your data.
Your Rights
You have the following rights regarding your personal data:
Access You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal data under certain circumstances.
Restriction: You can ask us to restrict the processing of your personal data.
Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your data for marketing purposes
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and post the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at privacy@digitwallet.com
Cryptocurrency is an unregulated high risk investment. The value of cryptocurrency can fluctuate and capital may be lost, without recourse to financial regulators. Fees apply to transactions on DigitWallet and tax (including Capital Gains Tax) may be payable on profits.
DigitWallet s.r.o (21437301) with its registered office address: Varšavská 715/36, Vinohrady, 120 00 Praha 2, Czech Republic registered as a Virtual Asset Service Provider (VASP) registered in the commercial register, kept by the Municipal Court in Prague, Section C, File 401727.
Payment services offered in the DigitWallet platform are provided by third parties, licensed to operate in all jurisdictions in which DigitWallet operates.
The availability of the products, features, and services on the DigitWallet platform is subject to jurisdictional limitations. DigitWallet may not offer certain products, features, and services on the DigitWallet platform in certain jurisdictions due to potential or actual regulatory restrictions.
The web content provided by DigitWallet is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy.
Digital asset markets are highly volatile and can lead to loss of funds.
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